Privacy Policy

1. Introduction
 

Welcome to Oak! We are committed to protecting your privacy and ensuring that your personal data is handled with care. This Privacy Policy explains how we collect, use, and safeguard your information when you use our transcription services.

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2. Information We Collect

• Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, and other contact details.

• Meeting Content: We collect and process the audio and text data from your meetings, including transcriptions, notes, and any other content you generate during your use of our service.

• Usage Data: We collect information about how you use our service, including interaction data, system logs, and analytics.

 

3. How We Use Your Information

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• To Provide and Improve Our Services: We will not store or access your audio for any other purposes beyond providing the requesting transcript, AskAI and generating meeting notes. Furthermore, we will not use any of your data—such as recordings or transcripts—to train our systems.

• For Communication: We may use your contact information to communicate with you about updates, support, and other service-related matters.

• To Analyze Usage: We analyze usage patterns to improve our service performance and user experience.

 

4. Data Sharing and Disclosure

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• Service Providers: We may share your information with third-party service providers who assist us in operating our service (e.g., cloud storage, payment processors).

• Legal Requirements: We may disclose your information if required by law or to comply with legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

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6. Data Retention
 

We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your data as outlined below.
 

7. Your Choices

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• Account Management: You can access and update your personal information through your account settings.

• Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in emails.

• Data Deletion: You can request the deletion of your data by contacting our support team.

 

8. Cookies and Tracking Technologies
 

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
 

9. Children's Privacy
 

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Oak Support Team
Email: info@oakmeeting.ai